MarieSarah Galera
Regional Sourcing Manager Europe at dsm-firmenich
international trade and development
Paris, Île-de-France, France
Ambarish Anand
Service Delivery Partner
About
Award Winning Service Delivery Partner/Consultant , Proven track record of successfully handling $100 mn global projects leveraging AI and Agile. Proven track record of 15% profitability YoY, 12% Automation, 60% Agile/DevOps transformation.
"I am honored to be recognized as a recipient of the Most Promising Service Delivery Consultant 2023 by Business Mint and Most Emerging IT leader 2023 by Bizox, Learn more about my journey in this featured article:
Startup Story: https://tinyurl.com/ycxhn6yy
Enterpreneur Story: https://shorturl.at/kmDJ7
TechBlogger: https://shorturl.at/aezLZ
Owning E2E operation,track record of driving Digital transformation for Organizations including adoption of RPA, ChatBOT-GPT, Cloud, Data driven operations. Tangible benefits delivered backed with strong AI usage:
* Automated Incident Mgmt- Chatbot utilization, predictive monitoring, 30% MTTR reduction, 15% ticket
reduction, Unplanned downtime reduction-20%
* SIEM- Proactive Security mgmt, 20% reduction of security issues
* Auto Document mgmt-15% manual effort reduction
What Values I bring in:
A Trusted Service Delivery Partner:
I. Growth- 200% business growth in 3 years of a time. Digital transformation and Agile
implementaton (60% org moved to Agile framework).
II. Cost Efficiency: 15% Cost efficiency YoY from the existing operations by identifying Automation
possibilities (Certified RPA Dev).
III. Opex cost reduction: Successfully reduced Opex cost by 30%
IV. CSAT of 4.8 and 100% spot on SLA/KPI deliverables, 30% MTTR reduction
Senior Leadership:
I. Managed a team of 150+ resources (QA, Dev, Analyst, BA) across 4 different continents. 2% Attrition
II. Led a team of 350+ Project resources
III. Author and host for L2, L3 Governance and strategic discussion with VPs, MSCOOs
IV. Cross functional and Multi Vendor management (Accenture , TCS, HCL,Wipro, Microsoft)
Expertise Knowledge:
I. CISSP Certified : Driving Secured Operations (Risk, DevSecOps, Governance, SIEM, Clean rooms, DR etc).
II. PMP and Prince 2 certified Program manager- Driven multiple $100 mn project go-live in record time (5 months) to peak success.
X-factors:
I. Led a successful Digital Marketing campaign, SEO, SEM- 500% traffic growth
II. Own forecasting, driving, reporting on project costs and revenues-15% Efficiency YOY
III. Industry consultation service on Next gen Service delivery and digital transformation
I always love to connect to discuss about exciting and challenging work. You can reach out to me on my email ambarish2anand@gmail.com or call me at +91-9916100923
Contact Information
Professional Email
****@****.com
Personal Email
****@****.com
Work Phone
(***) ***-***
Mobile
(***) ***-***
Local Location
Hyderabad, Telangana, India
Industry
Information Technology & Services
Designation
Service Delivery Partner
Birthday
-
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