Jones Magalona
Quality Manager and Customer Service Administrator
About
With over 15 years of experience in quality management, customer support, and project management, I have successfully managed cross-functional and dispersed teams, leveraged CRM tools to drive impactful account management, developed KPI targets, and led the launch of new programs. Through expert people management and communication skills, I have fostered positive work environments and enhanced customer satisfaction, while demonstrating exceptional financial management and data analysis skills to generate P&L explanations, manage budgets, and develop data products that improved operational efficiency. My experience has resulted in increased revenue and long-term stability for organizations across various industries.
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See full contact details in OrionContact Information
Professional Email
****@****.com
Personal Email
****@****.com
Work Phone
+63 (909) 800*****
Mobile
+63 (909) 800*****
Software Quality Assurance
Customer Relationship Management (CRM)
CRM Program Management
Classroom Management
Assessment and evaluation
Educational Psychology
Curriculum Development
Research Methods
Technology Integration
Interpersonal Skills
Cultural Competency
Pedagogical Skills
Professionalism
Quality Management
Quality Assurance
Local Location
eastern visayas, Philippines
Website
https://strategicobm.com/
Industry
Information Technology & Services
Designation
Quality Manager and Customer Service Administrator
Birthday
-
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