Peter Neufeld
Partner, Head of Business Transformation, Innovation & Experience Design, Financial Services, EMEIA
About
I focus on Human-Centred Design, Innovation and Digital Transformation in regulated sectors with a primary emphasis on Financial Services here in the UK and Europe, as well as around the globe. Design and engineering will play a critical role in the next era of experience-led digital transformation as we focus on creating sustainable futures and financial wellbeing across markets, communities and businesses whilst re-imaging new avenues for growth and efficiency. I believe Human-Centred Design, founded on insight, creativity, and empathy, and powered by advanced technology, has the potential, and the purpose, to transform society for the better.
Over the course of my career I have provided strategic insight, creative thinking, and reliable technology to some of the most successful businesses in the world. I have built digital agencies, through both organic growth and successful acquisitions, created global Human-Centred Design capabilities and established innovation centres to maturity and scale. My teams have delivered award winning solutions and digital transformations for start-ups, SMEs and the FTSE & Fortune 100 companies that have created new customers and measurable efficiencies in highly regulated regional and global financial services environments as well as other regulated sectors.
Specialties: Executive business management and transformation influencer across the C-Suite and Board, experienced digital & CX executive, digital & CX board leadership, service design, user centered design champion, sustainable service design, emerging digital trend analyst, business management, branding & corporate identity, business strategy, innovation consulting, B2B and consumer engagement strategies, account management, creative direction, design management, usability research, user experience architecture and design, user research, user experience strategy, social media, mobile and interactive layer strategy, omnichannel strategy, big data strategy, AI, Generative AI, AI Strategy, NLP, NLG and immersive voice and chat, enterprise sales, operational efficiency, ethnographic research, wireframing, prototyping, incubation, agile methodology, user testing, personas, global project and product management, business development.
Contact Information
Professional Email
pne****@uk.ey.com
Personal Email
****@****.com
Work Phone
+44 (917) 657*****
Mobile
+44 (917) 657*****
Financial Analysis
Strategic Planning Facilitation
Design Management
Business Strategy
User Experience
International Project Management
Innovation Consulting
Global Product Management
Content Strategy
Mobile Strategy
Social Media Strategy
New Business Development
Strategic Planning
Social Media Marketing
Product Management
Local Location
London, England, United Kingdom
Website
http://www.ey.com
Industry
Financial Services
Designation
Partner, Head of Business Transformation, Innovation & Experience Design, Financial Services, EMEIA
Birthday
February 21
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